如果你認為IT經理隻需要技術性能力；財務經理隻需要懂財務 那可就錯瞭。企業對主管的要求在改變。這是一則求纔廣告：●WANTED: Payroll Manager with BA in accounti Soft Skills:企業主管應具備6大「軟技能」 - 趣味新聞網

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    如果你認為IT經理隻需要技術性能力；財務經理隻需要懂財務，那可就錯瞭。企業對主管的要求在改變。

    這是一則求纔廣告：

    ●WANTED: Payroll Manager with BA in accounting, five years of management experience, extensive knowledge of payroll principles, and a sense of humor.

    ●徵人：薪資管理經理，主修會計，5年的管理　經驗，充分的瞭解薪資原則，有幽默感。

    Wait. Humor? Now you have to reconcile W2s, process checks, and crack up coworkers? Has the job market become that competitive?

    等等，幽默感？現在你必須要對報稅單，檢查流程，還要能夠讓員工開心？什麼時候職場變得這樣競爭？ 老闆的要求看來很多，但其實他們隻是在找好相處的人，當然，先決條件是這些人都已具備核心工作技能，這就是所謂「軟技能」。它是除瞭自身的專業技能之外，與個人特質 (personality traits)，通情達理 (social graces)，語言能力 (facility with language)， 個人習慣 (personal habits)，親切 (friendliness)，樂觀 (optimism) 有關的集閤。「專業和核心競爭力讓你獲得瞭麵試的機會，但是軟技能卻能幫你得到這份工作。」

    Not exactly. Employers seem to demand the moon these days, but they're really looking for candidates who may be easier to work with (assuming they already have the core skills to do the job)。“Today, employers want to see a candidate's ability to show value in the workplace beyond the job description, ”Stefanie Cross-Wilson, co-president of recruitment and talent management at Hudson, tells “It's the tangible skills or core competencies that get you in the door. It's the soft skills that often get you the job. ”

    以下6個技巧的任一個都可以讓你具備競爭優勢：

    Any of these six qualities could give you a competitive edge:

    1.領導能力／團隊塑造。

    Leadership/Team Building. Leadership skills are not only critical for supervisory positions, but also for candidates who may want rise to positions where they'll give directions to others, experts say。

    2.能夠在團隊中發揮作用。

    Team Player. Employers like people who play well with others. Even if the job you seek isn't officially part of a team, an employer may want examples of how you collaborated with people who don't report to you。

    3.目標導嚮、自動自發。

    Goal-Oriented Self-Starter. While employers don't necessarily want loose cannons or mavericks, they do appreciate people who don't need to be told what to do and can set their own tasks and follow through。

    4.良好的溝通者。

    Excellent Communicator. No matter what the core job duties are, the ability to write a coherent memo or email, give clear verbal instructions, and help meetings run smoothly will probably be needed。

    5.靈活／身兼數職的能力。

    Flexibility/Multi-Tasking Ability. Sometimes employers will call this the“ability to wear many hats.”Most professionals have multiple job duties even in the best of times. In an environment rife with layoffs, managers are especially comforted knowing a candidate can take on even unanticipated tasks。

    6.幽默感。

    Sense of Humor. “While I don't hear recruiters asking for candidates who can tell a joke well, I do believe that evidence of light-heartedness and/or the ability to lighten up a tough situation is valued, and self deprecation seems to be well-received, ”says McKee, president and founder of BusinessSuccessCoach.net and author of “Career Wisdom.”

    Cross-Wilson說：「雇主並沒有期待你在所有事情上都錶現優秀。在麵試上你可以坦誠地說齣自己的缺點。如果你很輕鬆、錶現自如，他們會認為你很可信。」

    You don't have all of these soft skills? Don't worry. Even in today's job market, it's not necessary to be super-human. Cross-Wilson says: “Employers don't expect you to be brilliant at everything. In the interview you can be honest if there is a weakness you have. If you are able to be relaxed and be yourself, they'll see you as authentic. ”

    學習重點：

    (一)Reconcile：使資料一緻、對帳

    這個字一般最熟悉的用法是「和解」或「調停」、「重新建立關係」。從這個意思可以衍生為另外兩組意思，是我們比較陌生的：

    1. To bring (oneself) to accept: 使順從於；使（自己）去接受：

    He finally reconciled himself to the change in management. 他最終使自己接受管理上的那個變化。

    2. To make compatible or consistent: 使符閤，使一緻：

    The figures would not reconcile. 那些資料不相一緻

    因為有讓資料一緻的意思，銀行或會計的對帳，經常會用這個字，例如銀行的對帳單就叫bank reconciliation (statement)。

    在上文中，reconcile W2s的意思是核對報稅單。W2是美國的報稅單。

    (二)wear many hats：身兼數職。同時扮演多種角色；打點許多事情

    一個人帶的帽子，可看齣他的職業。消防員、軍官、警察、工程師等等。而同時戴許多帽子，就錶示同時做許多工作。和文章裏的multi-tasking（一個人身兼多項任務）意思很接近。

    例：His father wore many hats just to remain solvent.（他父親身兼數職，纔能持續償付債務。）

    In his present job there are so many different responsibilities involved that he has to wear several hats.

    (三)Loose cannon：意思是不聽從領導指揮，自行其事的人。

    Cannon是大砲，而loose是沒係牢的意思。這個用語源於船上水兵，船上有時驚濤駭浪讓大砲掙斷瞭鎖鏈，成瞭loose cannons，對水兵構成很大的威脅。用來描述無法控製並難以預料的威脅。各行各業的人都會使用它，包括政界人士。

    在政壇人們常用loose cannon來指那種不聽從政黨領導指揮、自行其事的人。

    例：As it turned out, he's not just a loose cannon. He makes sense. Some loose cannon in the State Department has been leaking stories to the press. （結果他並沒有一意孤行，反而是有些在國務院內自行其事的人把消息洩露給媒體）。

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